Takedown Policy
How to report illegal or prohibited content.
Effective date: 6 October 2026
To report illegal or prohibited content, email abuse@justonair.com. We accept reports in English and Turkish.
Your report must include
- The exact URL or stream ID.
- Why the content is illegal or prohibited.
- Your name and email address. This is not required for reports of child sexual abuse material.
- This statement: "I believe in good faith that this notice is accurate and complete."
Intellectual property reports must also:
- identify the work concerned;
- confirm that you are authorised to act for the rightsholder;
- include this statement: "I declare under penalty of perjury that I am the rightsholder or authorised to act on its behalf."
What we do
- We confirm receipt of your report.
- We review every report diligently and objectively.
- We act on reports about live content while the stream is still live, wherever possible.
- We inform you of our decision and of how to contest it.
- We inform the affected customer, with reasons, unless the law prevents it.
Contesting a decision
Write to legal@justonair.com within 6 months of the decision. A different person reviews every challenge.
Repeat infringers and misuse
- We close the accounts of repeat infringers.
- We may suspend handling reports from people who repeatedly submit unfounded notices.
Points of contact
| Users and the public | abuse@justonair.com |
| Authorities (DSA Art. 11) and terrorist content removal orders (Reg. (EU) 2021/784) | legal@justonair.com |
We act on removal orders for terrorist content within one hour. We report threats to life or safety, and child sexual abuse material, to the competent authorities.